Terms and Conditions
1.1 In these Conditions the following words have the following meanings:
“Customer” means the firm, organisation or company who purchases services from PGTF.
1.2 “PGTF” Paxton Group Testing Facility is an EMC test facility, owned and managed by the following:
Paxton Access Ltd
Paxton House, Home Farm Road, Brighton BN1 9HU
1.3 “Contract” means any contract between an PGTF Company and the Customer for the sale and purchase of Services, incorporating these Conditions.
1.4 “Services” means any services agreed in the Contract to be supplied by a Nominated PGTF Representative.
2. APPLICATION OF TERMS
2.1 Contract will be on these Terms and Conditions to the exclusion of all other terms and conditions (including any terms and conditions which the Customer purports to apply under any purchase order, confirmation of order, specification or other document).
2.2 No terms or conditions endorsed upon, delivered with or contained in the Customer’s purchase order, confirmation of order, specification or other document will form part of the Contract simply as a result of such document being referred to in the Contract.
2.3 Any variation to these Conditions and any representations about the Service shall have no effect unless expressly agreed in writing between the authorised Representatives of the Customer and a Nominated PGTF Representative.
2.4 No booking placed by the Customer shall be deemed to be accepted by a Nominated PGTF Representative until a written acknowledgement of order is issued by the same.
2.5 Any booking is made on the basis that no contract will come into existence until the Nominated PGTF Representative despatches a confirmed booking acknowledgement to the Customer.
2.6 All transactions are business to business transactions.
3. HEALTH & SAFETY
3.1 The Customer will abide by all site rules and health and safety requirements imposed upon them while on PGTF premises.
3.2 The Customer will not carry out any work on PGTF premises or using PGTF equipment unless accompanied by an authorised Nominated PGTF Representative.
3.3 Nominated PGTF Representative will not alter, manipulate, set up, operate or otherwise interfere with the Customer’s product.
4.1 PGTF premises are available for booking for a minimum of 3.5 hours.
4.2 The premises may not be booked for more than 8 hours in any one day.
5. BOOKING AND CANCELLATION
5.1 Bookings are made via the booking portal at:
5.2 All bookings must be accompanied by credit card details and contact information.
5.3 The Customer will pay 50% of the cost when the order is more than 14 days from the first date of the booking.
5.4 If 50% is paid when placing the order, PGTF shall contact the Customer by email 14 days before the booking date to request that the remaining 50% is paid to confirm the test slot.
5.5. Should the customer fail to make the remaining 50% payment to confirm the test slot. The booking will be cancelled, the customer will not receive a refund for the original 50% payment.
5.6. The Customer will pay 100% of the cost when the order is less than 14 days from the first date of the booking.
5.7 All orders are subject to approval. Once approved PGTF shall contact the Customer to confirm the booking.
5.8. In the event PGTF edit, rejects or cancels a booking the Customer will receive a full refund of monies paid. PGTF shall contact the customer to explain the reason for not accepting the original booking.
5.9 Should the Customer cancel the booking with one week’s notice or more, PGTF shall provide a full refund.
5.10 In the event of the Customer cancelling a booking with less than one week’s notice, the Customer will not receive a refund.
5.11 Should the Customer edit the booking with one week’s notice or more, PGTF shall provide a full refund for monies paid.
5.12 In the event the Customer edits a booking with less than one week’s notice, the Customer will not receive a refund for the days removed.
6.1 All tests are specified by the Customer and carried out at the Customer’s risk.
6.2 The Customer’s product and equipment is at the Customer’s risk at all times while on PGTF premises and no liability is accepted by PGTF for any loss however caused.
6.3 Test results relate only to the equipment tested and must not be used to claim product endorsement by PGTF.
6.4 Test accuracy and equipment calibration traceability are maintained at a level sufficient to meet the requirements of the PGTF for self-certification and pre-compliance purposes only.